We've received your report regarding the projector (4K10-HS) having some issues with the focus.
Christie 4k10-HS
Lens: 0.85-1.02:1
Confirm if the lens calibration has been done before using the projector and lens cap has been removed from the lens upon installation.
You can follow this steps below for the lens calibration.
To calibrate the lens motor:
1. Press MENU on the remote control or built-in keypad.
2. Select Configuration > Lens Settings > Lens Calibration.
3. Press ENTER.
4. To start the lens calibration, select OK.
If issue still persist, kindly do the bore-sight adjustment.
Kindly note! Do not adjust the set screws beyond two full turns in the clockwise direction to avoid equipment
damage.
The bore-sight adjustment on HS Series projectors is opposite to the bore-sight adjustment on E,
G, and GS Series projectors. Adjust the three set screws with a M4 Allen key to make the image
clear, crisp, and sharp.
1. To adjust the focus to position 1 on the screen, click Focus.
2. Once position 1 is in focus, check position 2. If position 2 is not in focus, use the focus Up or
Down key to bring position 2 into focus on the screen.
• If pressing the Focus Up key results in position 2 coming into focus, adjust set screw B
clockwise.
• If pressing the Down key results in position 2 coming into focus, adjust set screw B
counterclockwise.
3. Refocus position 1 and check if position 2 is also in focus. If not, repeat steps 1 and 2.
4. If the projector is still not in focus, reset the set screw position:
a. Turn the set screws counterclockwise until tight.
b. Turn the set screws 1.5 turns in the clockwise direction back to their factory default
setting.