Christie Digital Systems / Boxer / Interrogator file

Christie Digital Systems / Boxer / Interrogator file

interrogator file for boxer

Running the Boxer interrogator
The interrogator captures diagnostic information Christie personnel uses to help diagnose and correct
any issues.

1. Insert a USB flash drive in the USB port on Boxer 2K.
If two USB flash drives are inserted, the first flash drive inserted is the one recognized. The USB flash drive must be formatted using the FAT 32 file system.

2. From the display panel, select MENU > Admin > Interrogator.

3. Select Run. The interrogator file is stored at the root directory on the USB flash drive.

4. At the completion prompt, select OK.

On having this file, we can check on the errors and can recommend how to fix them.

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